Spectrum (Charter) email IMAP, POP and SMTP settings
The server names, ports and sign-in details you need to add Spectrum (Charter) email to Outlook, Apple Mail, Thunderbird or any other email app.
Quick answerIncoming (IMAP):
mobile.charter.net, port 993, SSL/TLS. Outgoing (SMTP): mobile.charter.net, port 587, STARTTLS.Spectrum (Charter) email server settings
| Type | Server | Port | Security |
|---|---|---|---|
| IMAP (incoming) | mobile.charter.net | 993 | SSL/TLS |
| POP (incoming) | mobile.charter.net | 995 | SSL/TLS |
| SMTP (outgoing) | mobile.charter.net | 587 | STARTTLS |
Username and password
Username: Your full Spectrum address, such as [email protected] or [email protected].
Password: Your Spectrum email password.
Good to know
- Spectrum uses the same server name, mobile.charter.net, for incoming and outgoing mail.
- Addresses on older Time Warner Cable and Bright House domains (such as rr.com and twc.com) may use different server names. Check Spectrum's settings page for your domain.
How to set it up in a mail app
- Open your mail app and choose to add an account. If it offers "Other", "Manual setup" or "Advanced", pick that.
- Choose IMAP (recommended) or POP.
- Enter the incoming and outgoing servers, ports and security from the table above.
- Use the username and password described below.
- Turn on "Outgoing server requires authentication" and use the same username and password.
If it doesn't work
- Can't send
- Turn on "outgoing server requires authentication" and use port 587.
Getting a bounce with a code like 550 or 5.7.26 when you send? Look it up in the SMTP error code library.
Questions people ask
- What is the Spectrum IMAP server?
- mobile.charter.net, port 993, with SSL/TLS.
- What is the Spectrum SMTP server?
- mobile.charter.net, port 587. Spectrum labels it SSL/TLS; in most apps choose STARTTLS for port 587.
Sources checked